Friday, December 12, 2014

Target

I went to Target today to fill a prescription and pick up a few items.  I dropped off the prescription and asked them to text me when it was ready.   They said it would be about 30 minutes.  After I was done with my shopping, I checked my watch and 40 minutes had gone by so I headed back tot the pharmacy.  Nothing was ready.  Apparently, they didn't have enough of the pills to fill my prescriptions so they were waiting for me to come back to ask me what to do.  Really???  They knew I was in the store shopping. Why didn't they just call and ask me so the prescription would be ready when I returned? Do they really think anyone would prefer to wait around while they get their act together?
I was furious.  Forty minutes and they hadn't even started on my order.  I have severe and acute vertigo (the prescription was for a nausea medication because vertigo makes you nauseous), so shopping in a store is really difficult for me.  With the noise, movement, and overhead lights assaulting my senses, it makes me pretty sick.  I was past ready to pick up my pills, check out and go home. So I had to wait for them to make up the prescription with whatever amount of pills they had on hand.  And I'll have to go back to get the rest of the pills. 
Since I can't stand in one spot for long, I had to sit on their counter which I'm sure they were not happy about.  So I finally get my pills and pay for them and head to the checkout.  I was fortunate to walk right up to a very pleasant cashier.  Unfortunately, there was a problem with my Target credit card. Since I get 5% off with that credit card, I didn't want to use another card to check out.  That meant calling Target credit since they could not do anything about it at the store. 
To make a long story somewhat shorter, I was finally able to check out and get my discount, but had to spend about 10 minutes on the phone getting things straightened out.
Target is one of my favorite stores and they are still suffering from the massive credit card hack last Christmas.  They really need to work harder to make it easier to shop in their stores.